More About Pet Urine Contamination

Cleaning urine contamination from carpets is considered a distasteful task by many in the carpet cleaning industry. Here are a few of the reasons why:

The odor of urine is highly offensive to the dog urine carpet cleaner who works with it.

The cleaner isn’t confident that he’ll remove the stains and odors without replacing the carpet and pad in the meantime.

The cleaner does not have any pets and finds it difficult to comprehend why people “allow” their dogs to eliminate in their homes. They are unable to empathize with the predicament in which the client finds themself.

1. The odor of urine is highly offensive to the cleaner, as shown below:

Everyone knows that the smell of urine is unpleasant. It’s almost as if the primary reason for hiring a carpet cleaner is to eliminate offensive odors in the client’s home after they’ve exhausted all other options without success. To make matters worse, when the cleaner brings in moisture and heat to the mix, the odors become unbearably solid and overwhelming. A complex odor problem may cause some carpet cleaners to prefer moving on to the next job rather than dealing with it.

2. The cleaner isn’t confident in their ability to complete the job:

For many years, it was believed that the only real solution to pet contamination problems was to replace the carpet and carpet pad. Put yourself in the shoes of the carpet cleaner: the carpet cleaner has two options: either replace the carpet and pad or do “his best” to resolve the situation. However, the problem with “doing his best” is that it results in a hazy perspective of what the carpet cleaner believes to be his best work under the circumstances, which contrasts with an even hazier view of what the client expects from him.

Putting oneself in a bad situation by overpromising and underdelivering can happen to even the most sincere and honest carpet cleaner, especially if the client has unrealistic expectations. We’re not criticizing either the cleaner or the client for their points of view, but there is a gray area that could lead to complications.

The carpet cleaner must avoid portraying himself as a hero by promising to solve an odor problem caused by various factors. After putting forth his best effort, the cleaner may have come to “own the problem.” This means that the carpet cleaner is responsible for future pet problems, even if the pet remains in the house and causes new issues. That is something the cleaner must avoid at all costs.

3. The cleaner does not have a pet dog.

It is true that having pets in the house, no matter how well they behave, is a sacrifice in terms of cleanliness. Dogs shed, drool, throw up, dig in the dirt outside, and then lay around on the couch, and they occasionally have to go to the bathroom inside the home. In exchange for the happiness they receive from having pets in the house, dog owners accept these facts as a price to pay. If the cleaner does not have any pets, he may have a lower threshold of tolerance for odors associated with pets.